Stakeholder engagement

Collaborating for success

Through effective stakeholder engagement, we build relationships and trust, leading us to our goals and shaping the way we think, act and create value.

Investors

What we do for them

Value creation through optimal utilisation of resources

How we engage

  • Investor engagement
  • Quarterly financial results and presentations, earnings conference calls
  • Annual general meetings
  • Annual reports
  • Official communication channels: advertisements, publications, website, and social media

24.6%

Return on Capital Employed


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Customers

What we do for them

Best-in-class products and services

How we engage

  • Continuous customer engagement
  • Official communication channels: advertisements, publications, website, and social media
  • Conferences and events
  • Customer feedback and satisfaction survey

8.41

Schaeffler India Loyalty Index


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People

What we do for them

We care, We Act

How we engage

  • Employee engagement programs beyond workplace
  • Competency Development
  • Grievance redressal mechanisms
  • Wellness programs

91%

Employee engagement – Pulse ‘survey’ score


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Suppliers and partners

What we do for them

Creating an inclusive ecosystem for partners

How we engage

  • Supplier development initiatives
  • Vendor assessment and review
  • Training workshops and seminars
  • Supplier audits
  • Self assessment in carbon neutrality training
  • Supplier Meet and Recognition

220 hours

Supplier training


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Community

What we do for them

Empowered beneficiaries through our CSR activities

How we engage

  • CSR partnerships
  • Community welfare programmes
  • Employee volunteering
  • Skill development programs
  • Natural resource management programmes

85,037

Lives impacted


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Regulators

What we do for them

Holistic and digital regulatory compliance

How we engage

  • Timely compliance filings
  • Official communication channels: Advertisements, publications, websites, and social media
  • Phone calls, emails, and meetings
  • Regulatory audits/inspections

76

Governance score1


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1 Assessment as of December 31, 2022, by Institutional Investor Advisory Services (IiAS), a SEBI-registered proxy advisory firm, based on an evaluation framework built around the G20/OECD principles