Social

Transparency. Trust. Teamwork.

Our belief that ‘A company is only as good as its employees’ drives us to create an engaging work environment, which is vital to our success. Towards this, we introduced a spectrum of initiatives to motivate as well as engage our employees. Our strategy is built on developing effective human resource practices that are also closely inter-woven with our corporate goals.

2,922

Employees

277

New hires during the year

97%

Retention rate

Employee value proposition

Care and wellness

The physical and mental well-being of our employees has always been a priority for us. We introduced Wellness@ Schaeffler, which is an employee assistance programme (EAP) that seeks to promote mental well-being. Our other initiatives and programmes include workshops on ergonomics, education, family welfare and insurance policies along with women’s health, medical check-up camps and COVID-19 vaccination drives.

Digitalisation as a step towards agility

Digitalisation is not just a strategic imperative for us, but also the need of the hour. Our people processes underwent an upgrade in 2021. We adopted SAP Success Factors for performance management and talent development. Similarly, for travel and expense management, we introduced SAP Concur for a seamless, single-window process. While our learning management system offers virtual courses in an effort to inspire continuous development, we transitioned all our major learning platforms to a virtual mode to ensure learning journeys and people development initiatives are not impacted due to COVID-19 restrictions.

Upskilling and growth

To stay relevant in a dynamic environment, we must constantly upskill ourselves. We offer multiple learning opportunities to our employees, which help them grow professionally and allow us to maintain our co‑competitive advantage. We have taken functional excellence, cross -learning and technology training as priorities in this endeavour.

Approachable and inclusive leadership

There are several communication channels to ensure that we create an approachable environment. Leadership Soundboards is one such interactive platform where employees can discuss ideas, provide inputs, or exchange perspectives on upcoming business opportunities, challenges and trends. Our leadership dialogues, town halls and CEO meets for all new employees are some of the most effective contact points. These initiatives allow us to bridge any gaps, facilitate an open and inclusive culture, and instil a sense of trust and belonging in our employees.

Health and safety

We believe that as a responsible organisation, we owe it to each other to always choose the safest way. It is a business imperative, and we are determined to embed a safety-first culture across all our operations. We routinely assess our safety performance by benchmarking our practices with the best standards to build a best-in-class workplace for our employees and contract workers.

0

Fatalities

0.4

LTIR

Diversity and inclusion

We believe that diversity and inclusion at the workplace makes all employees feel accepted and valued. They are also happier and choose to stay longer with a company. It is integral to our hiring schemes, culture building, campus schemes, social responsibility, family engagement, multiplier network, employee health and well-being. We remain committed to being and improving as an organisation that stands for gender diversity and equal opportunities.

2.9%

Female employees

8

Specially abled employees

39 years

Average age of employees

We have recently collaborated with CultureWizard, an interactive cross-culture and cross-functional learning platform. This tool helps us improve workplace inclusion by building mutual respect and increasing cultural sensitivity and intelligence.

Creating an inclusive culture

8

Open sessions

250+

Topics covered

28

Cultural multipliers

Employee distribution

Management level Below 30 years 30-50 years 50 years+ Cumulative
Senior - 33 41 74
Middle - 398 95 493
Junior 143 714 33 890
Operational 399 835 231 1,465
Grand total 542 1,980 400 2,922

Case study

Improving gender diversity

Gender diversity improves workplace productivity and is crucial to foster creativity, innovation, and flexibility. However, being part of a traditional manufacturing facility can prove to be challenging for women. Our teams undertook several initiatives to increase the number of female hires and create a safe working environment for them. These initiatives include:

  • Hiring of trained female security guards for all three shifts to ensure the comfort and safety of our women on shop floor along with 24/7 availability of lady supervisors across all shifts
  • Organising a walkthrough for family members at the facility to create assurance and trust
  • Providing transportation and safe accommodation
  • Provision of additional changing rooms and washrooms
  • Held refresher trainings from POSH Committees for all employees

551*

Women onboarded across plants in India

* Including trainees and temporary employees on the shop floor

Training and development

We focus on upskilling and reskilling to help our employees stay on top of industry dynamics. We are building technical and behavioural competence in all fields, including advanced manufacturing technologies or soft skill development. We offer learning opportunities through a consolidated platform called 'The Schaeffler Academy'. A synergy between learning platforms will help us ensure a healthy exchange of expertise and build a community of learners. We seamlessly transitioned to virtual modes and ensured that the pandemic does not hamper our training efforts.

14.5 hours

Of training

100%

Employees trained in ethical practices

Leadership development

The transition from an employee to a leader can be a tough task to accomplish. Schaeffler believes in continuous improvement and building a future-ready talent pool. The Talent Management team across India put in a synchronised effort towards enhancing skill levels and the performance. Our integrated talent management cycle propels careers.

Leadership Next (L. Next)
Leadership Next is a unique platform, which amalgamates learning and business excellence. This is a platform for exchange of ideas and strategy think tank for our CXOs, BU Heads and functional heads of Schaeffler India.

Accelerated Leadership Programme (A.L.P – a sustainable mechanism to build a robust talent pipeline )
The Accelerated Leadership Programme is a high-impact learning platform for functional heads and successors to critical roles. This programme caters to high-potential employees who are preparing for leadership and strategic positions across functions.

Young Leader’s Programme (Y.L.P - nurturing emerging leaders to excel in the VUCA world)
The Young Leader’s Programme is a highly engaging and vibrant learning platform that aims to address the development aspirations of our fast-track employees who are willing to learn, invest in self-development and take on multiple roles.

“The second wave of the pandemic was extremely challenging for us, as we were on a war footing—balancing our people safety and commitment to customers. We took multiple initiatives, including stringent and enhanced safety measures at our plants. Moreover, remote working options were introduced where feasible even after regulatory norms were relaxed. With the constant effort of multiple teams, all our employees, both permanent and contract, have been fully vaccinated. Fostered by familyowned values, Schaeffler India ensured that we took care of employees across organizational levels during these trying times without impacting roles and compensations.

I strongly believe that our culture of open communication aided by our ethos of transparency, teamwork and trust helped us navigate the myriad challenges. Our employees’ grit and determination in the face of adversity is reflected in our strong performance.

In terms of overall health and safety metrics, we reduced our LTIR across plants by 60%, with Savli and Hosur plants reporting zero incidents. We deeply regret the unfortunate demise of our colleagues who lost the battle to the pandemic. We remember them in our thoughts and stand strong by their families. We continue to emphasise on our stringent safety measures for all our 2,900+ diverse employee base and take corrective actions as appropriate.

In today’s dynamic environment to lead and stay ahead, convergence of ideas across hierarchies, cultures and gender is key. At Schaeffler, we strive to cut across these biases to provide a conducive and open working environment for our employees.”

Mr. Santanu Ghoshal
Vice President - Human Resources

Delivering seamless experience

Our advanced demand management, robust operations model, best-in-class warehousing and logistics along with superior customer service creates a strong ecosystem for customer experience. We are constantly looking for innovative and relevant solutions to meet the fast-changing market requirements.

Quality systems

Certified for quality

  • Implementation of Schaeffler Production System for suppliers to ensure high quality input material
  • All Schaeffler sites certified with IATF 16949 accreditation for its quality management systems

Culture of improvement

  • Continuous quality improvements through FfQ, Six Sigma
  • Lower throughput time: value stream design, bottleneck management, line balancing, optimised layout
  • Zero unplanned downtime: total productive maintenance
  • Re-engineering of our manufacturing process

Innovation and agility

Supply chain

  • New CDCs with state-of-the-art infrastructure to leverage scale
  • Reduction in transportation lead time to reach customers
  • Steering towards a responsible and agile supply chain

Leveraging digital to become agile

  • Usage of robust inventory management tools to offer higher service levels
  • Modern and advanced ERP systems provide the agility to respond dynamically to changing business conditions
  • Adoption of Industry 4.0

Behaviours and values

Customer focused organisation

  • Customised learning solutions to focus on customer centricity
  • Mapping technology landscape with our customer journey
  • Foster company culture to customer outcomes
  • Investing in enhancing technological competency

Proactive engagement

  • Anticipate customer issues beforehand and resolve them
  • Go above and beyond the basic for maximum customer delight
  • Constant evaluation of our customer processes across the board

Processes and tools

Robust rule-based planning process

  • Integrated ERP system enable cross-functional collaboration to achieve best planning result possible
  • Integrated planning helps avoid high inventory/ premium freight and ensures uninterrupted material availability

Digital tools to enhance CX

  • EDI connections and dedicated e-commerce portal to deliver high level of convenience into customers’ user experience
  • Technical consulting based on customer requirements to increase customer value
  • Digitalisation of processes from finance, purchase, supplier to customer engagements

Growing together for a better future

Our suppliers and distributors are our strategic partners. We make efforts to continuously engage with them to identify strategic interventions, which are mutually beneficial. We work extensively with them regularly on diversified topics from training for technology support, new product development, implementing localisation drive for lean manufacturing, identifying ways to reduce set-up time to creating a sustainable supply chain.

Suppliers

We have a strong network of suppliers, with whom continuously interact to develop a robust supply chain. Over the last few years, we have worked on strategically increasing the local footprint of our global suppliers, prioritising key products identified through internal discussions with the teams. We are also actively leveraging technology to digitalise our process. We are engaging with our suppliers to help with the onboarding process on our two platforms ‘SupplyOn’ and ‘Coupa’.

354

Direct material suppliers

175 hours

Training imparted to various suppliers

Supplier certification data

QMS (Quality Management System) Certification Status

Type of certification QMS certification (Number of suppliers)
VDA 6.3A 1
IATF 16949 253
ISO 9001 56
AS (Aerospace certification) 5

Environment certifications status

Type of certification QMS certification (Number of suppliers)
EMAS 4
ISO14001 179

Employment protection certificate

Type of certification QMS certification (Number of suppliers)
OHSAS 67

Case study

The pursuit of quality in supply chain

One of our supplier’s products were getting rejected due to various quality issues. Our cross-functional teams (CFT) had extensive discussions with the supplier’s Top Management to emphasise the importance of quality and approach on joint initiative. We along with the supplier conducted detailed analysis of the complaints observed at our end and internal rejection data at the supplier end, to identify overall improvement potentials. After multiple brainstorming sessions and working closely with the supplier for six months, we could achieve significant improvement in their quality performance to Schaeffler, a win-win for all stakeholders.

Creating a responsible supply chain
We are committed to decarbonising our supply chain and move towards sustainable materials as inputs. Going forward, a supplier’s ability to provide us with sustainable material will carry weightage in addition to quality, lead time and cost. To enable the change at their end, we are engaging with our suppliers and explaining to them our sustainability targets. We are helping them with self-assessment questionnaires so that they rate themselves and identify areas of improvements.

Enabling our distributors

Our robust aftermarket distributor network enables us to enhance our customer reach. Our distributors are our brand ambassadors and they help us get insights on customer requirements and enhance their experience in the Schaeffler journey. We conduct regular trainings for both our new and existing product portfolio, updating them on the new technologies introduced. This helps them gain an in-depth understanding of our products and stay updated with the latest technology.

330

Distributors

The markets saw a recovery in 2021 after lacklustre demand in 2020, but at the start of the year the industry had limited visibility of the market rebound. The cost war rooms set up last year meant we were proactively tracking the slightest movement in the markets, and this helped us remain agile. As demand suddenly started picking up, there was an acute shortage of raw materials along with huge price increase due to demandsupply mismatch. Additionally, the supply chain challenges were aggregated due to the Delta wave of the pandemic whichstretching lead time.

We remained on war footing to manage the market volatility and maintain a continuous supply of raw materials and components at our plants. We maintained regular open communication with our suppliers to increase supply from their end wherever possible. We also expanded our supplier base and looked at alternate sources. During the 2nd wave of Covid, the team ensured that we manage the supply base across the board to meet the production requirements. Kudos to the team, for their courage and relentless effort in working with multiple stakeholders to expedite and assist the testing in a virtual setup, enabling faster turnaround. Our philosophy of maintaining strong open communication with our suppliers who we have always treated as an integral part of Schaeffler and our localisation strategy helped us navigate the storm.

Mr. Alok Dave
Vice President – Purchasing

Enabling holistic development

HOPE is our umbrella initiative that encompasses the values, vision and mission of the organisation. Under the programme, we exclusively focus on four core areas to ensure the holistic development of our communities. We identify and undertake projects considering the needs, sustainability framework of Schaeffler Group, 4 Sustainable Development Goals (SDGs) and areas of national priorities.

`88.3 million
CSR spend

91,354
Lives impacted

1,074 hours
Volunteered by 96 employees across 21 CSR initiatives

H

Healthcare
 

O

Occupational skill for better employability

P

Preservation of national heritage, art and culture

E

Empowerment of the society
 

` 20.2 million
Spend for healthcare
` 18.8 million
Spend for occupational skill for better employability
` 1.6 million
Spend for preservation of national heritage, art and culture
` 47.7 million
Spend for empowerment of the society
80,000
Lives impacted
854
Youth impacted
 
 
10,500
Lives impacted

Mobile Science Van Project

Nitara Beauty Academy and Salon

Progress on ongoing initiatives


Healthcare
Initiatives Beneficiaries in 2021 Spends in 2021
Our Mobile Health Units (MHUs) facilitate access to public healthcare, particularly to people living in remote, difficult, underserved and unreached areas 79,000 ` 12 million

Occupational
skill for better
employability
Schaeffler Technical Enhancement Programme (STEP) launched in partnership with Don Bosco has centres in Chinchwad, Pune and Hosur. The sustainable skill development centre empowers youth by training them on industry aligned skills in two trade domains 227 ` 8.1 million
Schaeffler Scholarship Programme 98 ` 5.4 million
Nitara Beauty Academy and Salon in Vadodara provides training particularly to the marginalised and differently abled candidates 60 ` 3.3 million
National University Student’s Skill Development (NUSSD) project, in collaboration with Tata Institute of Social Science (TISS), provides skills training to graduating college students and enable them to enhance their job-related skills. Priority is given to students from economically backward sections of the society 594 ` 6.3 million

Preservation
of national heritage,
art and culture
Our Quest on Wheels project helps students from marginalised communities to learn more about the rich cultural heritage, biodiversity and environment of the country 897 ` 1.3 million

Empowering
the society
Jal Sahara and Jal Samridhhi, in partnership with BAIF to address issues of water security at Tadawale village in the Satara district. Watershed management approach has been used to address the issue along with sustainable livelihood development 2,168 ` 14.5 million
Mobile science lab and library programme in 10 villages in Talegaon helped students in continuing their learning journey 680 ` 4.1 million
Our continued support to Lok Vidyalaya School helps students from marginalised and indigenous community to continue their education and encourage more enrolment into formal education 326 ` 2.7 million
Provided support to Mook Dhwani school to provide education to speech and hearing-impaired students 171 ` 2 million
Schaeffler Innovator Fellowship Programme 2021 aims to encourage the ecosystem for social innovation. Under this fellowship programme, a total of 11 individuals between 18 to 30 years of age will be provided with fellowship grants worth ` 1.5 million. The qualified fellows will receive a fellowship grant. Additionally, they would also get an opportunity to be mentored at India’s leading social incubation centre 680 ` 0.6 million
This year we initiated a learning outcome project in 20 government schools in Hosur, Tamil Nadu to enhance the quality of education 5,760 ` 4.2 million

Note: Apart from above, there were few projects under COVID-19 response and empowerment of society. The above spend does not include overhead costs.

Conservation and sustainable agriculture projects

At the start of the year, India was reeling under the onslaught of the pandemic’s second wave and weathering one of the most devastating times. Providing relief and supplementing the government efforts to fight against the COVID-19 pandemic was the priority for us. We contributed extensively to the PM Care Fund, providing oxygen concentrators, medical infrastructure, and initiating community vaccination drives in Pune, Hosur and Vadodara.

We also introduced a COVID Crisis Scholarship for affected students, pursuing engineering courses to help them continue their education. Under the scholarship, 8 students who lost their parent(s) or an earning member in the family due to COVID-19 were supported to continue their final year of engineering education.

Focus area 2022

This year, we plan to focus on implementing new projects that add to our agenda ofenvironmental sustainability, and strengthens local livelihoods. We further plan to scale and expand the projects to new geographies and will continue to explore new opportunities in education, future skills, and technologies to upskill and sustain the livelihoods of the communities around us.

Case study

Hosur – Schaeffler Technical Enhancement Programme (STEP)

The motivation

India’s unique demographic advantage is reflected in the fact that more than 60% of its present-day population falls under the ‘employable’ age bracket. However, the flip side is that ~14% of the youth lacks employability skills, and cannot actively contribute to nation-building. In order to reap a demographic dividend, the employability quotient needs to be strengthened.

The initiative

Taking cognisance of this challenge and to improve employability among the youth, Schaeffler India has spearheaded a series of learning initiatives. In May 2019, we flagged off a training programme, titled ‘Schaeffler Technical Enhancement Programme (STEP).’ STEP aims at providing skills training on CNC programming, and turning, milling and mechatronics. The programme has been primarily designed for the underprivileged youth, and the modules are delivered using best-in-class technology and training methods. The programme also offers placement opportunities, locally and across the country. In order to ensure a seamless learning experience, we have made a sizeable investment of about of ` 37 million and have collaborated with SkillSonics India to be our training partner.

The outcome

Without having allowed the pandemic to dampen our spirits, we’ve successfully trained 448 students, of which, 270 have already been employed. They have found work across different manufacturing industries, and are earning an average salary between ` 12,000 -18,000 per month. We are continuing to work on this endeavour, and aim to train 1,000 participants by 2024.

Case study

Jal Sahara – Water Conservation & Sustainable Agriculture Project

The concern at hand

Climate change is emerging as a major challenge for agriculture, food security and rural livelihoods for millions of people across the globe. Leading to disruption in rainfall patterns and water scarcity, it is impacting the lives of people who depend on it as the key source of water. This was also the case for 2,898 people living in and around Tadawale. S–Wagholi village in Satara, a rain-dependent, agri-economy area. Inadequate and erratic rainfall was impacting cropping pattern, leading to crop failures in addition to drinking water shortage.

The solution we devised

Schaeffler India introduced the Jal Sahara programme in the area during May 2019. Over one and a half year, a detailed study was conducted to understand the household, agriculture, livestock and livelihoods requirements of the area. Based on the insights, a 1,400 hectare of watershed was constructed to store rainwater along with creation of recharge ponds, deepening of nallas, construction of new check dams and de-siltation of existing check dams. Additionally, multiple measures like construction of farm bunds, pour points and water- absorbing trenches, treatment of drainage pipes and plantation of trees were executed to help soil and water conservation. To make the impact sustainable, training programmes were conducted for the locals, and farmers were also educated on how to diversify the crops, use drip irrigation technology and grow fodder while saving water. To propel the forward journey, seeds for diversification and fodder farming were distributed free-of-cost.

The impact we garnered

By end of December 2021, the project had already unlocked 181.85 million litres of rainwater conservation at its 1,400 hectare watershed. It has also helped increase farmers annual income by 45% on an average and 116% for the landless farmers by enabling access to material and information.