At Schaeffler India, we work closely with our communities across all locations to ensure their
development and well-being. Our community initiatives are christened HOPE, which stands
for Healthcare, Occupational skill for better employability, Preserving national heritage, art
and culture and Empowering
the society.
Capital
SDGs
Healthcare
Occupational skill for better employability
Empowering the society
We will continue to progress ahead on our HOPE initiatives. Further, we are exploring ways to shift our efforts in education from infrastructure development to strengthening intellectual infrastructure in schools. Livelihood and skilling, and community development and sustainability will remain our focus areas.
Customers form the core of our existence, and we are committed to provide them with innovative and relevant solutions. We have created an eco-system for customer experience driven by seamless demand management, robust operations model, best-in-class warehousing and logistics along with superior customer service.
Capital
SDGs
The external environment and business dynamics are changing, faster than ever. As a
technology provider, we strive hard to stay ahead of this change, to look at tomorrow’s
challenges today. This passion for technology and innovation has always been a core element
of our DNA and with that comes our aim to become the preferred technology suppliers to our
customers. Over the years, we have worked tirelessly to improve our processes and shape
organisational behavior and culture to go beyond
customer satisfaction.
Certified for quality
Culture of improvement
Logistics Network
Leveraging digital to become agile
Customer focused organisation
Proactive engagement
Robust rule-based planning process
Digital tools to enhance CX
As a technology leader, we continue to support customers across automotive and industrial segments by developing new products and solutions. Our high precision products and solutions continue to drive greater efficiency and offer reliability and safety of operations.
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SDGs
Today, the technology landscape is evolving rapidly, in pace with
the evolving consumer needs.
The result is the increasing level of
complexities in products and solutions. Developing a product is
one thing and ensuring the product performs at its optimum level
is quite another. At Schaeffler, we fully understand that technology
development cannot outpace the knowledge needed to ensure the
optimum performance of products.
Thus, we are equipping our partners and customers with knowledge,
which forms a crucial part in
the whole ecosystem. At Schaeffler India,
both our Automotive and Industrial divisions focus on training and
development programmes for our customers, employees, distributors
and key
maintenance personnel.
Reinnovate: Our first ever digital event for industrial distributors
On September 23, 2020, we successfully conducted the India Industrial Distribution Day under the theme of ‘Reinnovate’. We are humbled by the enthusiastic participation the event witnessed. For us, this was an opportunity to connect with our existing distributors as well as to explore future partnerships. Over 80% of our invitees participated in the event and engaged in thought provoking and meaningful discussions with our panelists in the sessions. We will continue to hold this event every year to strengthen our connect with the distributors.
As next steps, we will be onboarding distributors on partner portal and e-commerce, undertake continuous follow ups with distributors on the focused product shown in the presentations and engage with them frequently on different business topics.
Together, we are confident of creating and growing shared value in a sustainable manner.
Trainings conducted for over 720 beneficiaries across distributor’s sales team, mechanics team and internal sales team.
Our Automotive Aftermarket division has comprehensive training
and repair modules spanning from systems to components. Since
its inception in 2018, the technical training centre has been
implementing training competencies for transmission, engine and chassis components. This is a
state-of-the-art training
centre to ensure that mechanics are trained to work
with the best installation practices, latest technology,
specialised technical tools and develop those skills.
This initiative is critical to provide complete and holistic solutions for repairs and replacements, including handson experience on working models and machinery. Working models impart training on Timing Belt and Chain Drive system, Front End Auxiliary Drive (FEAD) System, Dual Clutch Transmission (2CT), Self-Adjusting Clutch (SAC), Dual Mass Flywheel (DMF) and many more.
In 2019, the team launched a Mobile Training Centre by the
name of REPXPERT Truck under the aegis of Schaeffler’s
REPXPERT service brand. The mobile training centre is
equipped with
state-of-the-art automotive technical training
facilities, products, spare-parts and repair tools as well as
hands-on training materials, bringing to fore the latest in
automotive technology.
A full-time trainer has been engaged for this centre, to provide training on standard fitment practices and examining failure diagnosis of all mechanical parts, along with facilities of effective home-tutorial videos, making training productive and effective. While the van remained unutilised in 2020 due to the COVID-19 situation, our teams took the trainings via digital platforms and conducted over 100-man hours of training for customers distributors and mechanics.
Rolling bearings, linear guidance systems, and plain
bearings - these are all indispensable components in
thousands of modern applications. Our
high-precision
products are used in everything that moves. However, an
in-depth understanding is required if they are to be used to
their utmost efficiency.
Our Schaeffler Technology Center,
based in Vadodara, offers modular range of training courses,
which fully cover the individual information requirements of
technical and commercial employees.
Key features of our technology centre
System understanding: Basic principles to in-depth specialist knowledge of rolling bearings, mechatronics, systems engineering, assembly, dismantling, and condition monitoring. The incremental learning processes are divided into basic, advanced, and intensive levels.
Qualified trainers: Qualified trainers provide maximum learning success within compact training modules and ensure that a practice-oriented knowledge transfer takes place even at non-central locations.
Quality: Results gathered from market observation, exchange of experiences, feedback, ideas, and suggestions from participants go into continuously improving the range of training courses.
Being in close proximity to our customers all over the world, our state-of-the-art training facilities are also always situated locally – so new information is never far away and a major technological edge can be achieved quickly. With the media-campus learning platform, information is just a few clicks away, thus allowing our customers to plan their learning time freely, determine the order of topics and more.
During the year, a number of trainings were conducted both online and offline – for employees, customers and distributor partners.
Trainings conducted for over 3,200 beneficiaries including customers, channel partners and employees across topics like:
Our people drive our strategies forward and form the core of our success. Their values of trust, transparency and teamwork reflect in the way they work every day. At Schaeffler India, we are constantly working to give them a world of opportunities and enabling them to do their best. Team Schaeffler comprises people across diverse skills, races, nationalities and gender that is united by mutual respect for one another.
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SDGs
Our learning and development
programmes cover people across all
functions and levels. These include our
employees working at the factory, entry
level employees, middle management
and
top management.
Learning Management System
In 2020, we implemented the Learning Management System (LMS). It is a digitalised platform for training activities based on the One platform- One approach-One template-One system methodology. In addition to supporting the administration, documentation, tracking, reporting and monitoring of training activities in a uniformed manner, it also leads to higher transparency and efficiency.
The lockdown fast-tracked the migration of our learning and development activities to online platforms.
Letting go of legacy L&D practices
Digitalisation
Old school leadership programmes
Hybrid learning
Onus of learning
The disruptive thought process
Batches
Duration
Participants
We continued to conduct trainings for our high potential employees via the Accelerated Leadership Programme (ALP) for nominated employees and Young Leaders Programme (YLP) for new joinees.
This initiative focused on strengthening basic behaviour in Schaeffler. An engaging approach of storytelling was used to reinforce how people manager, team leaders and individual contributors must conduct themselves at the organisation. Pre-read material was shared before the session and viewpoints of the Executive Leadership Team (ELT) members was also shared. It was very successful and received encouraging feedback from employees.
Employees trained in ethical practices
(Nos.)
