Supporting Stakeholders During the Pandemic
Enabling safety.
Strengthening relationships.
With the onset of the pandemic, protecting the interests of all our stakeholders was top
priority for us. We worked closely with all stakeholders – spreading awareness about the
pandemic, understanding their issues and providing support to the extent possible.
Employees
- Leadership outreach to all sections of employees to
reassure and keep them updated
- Made timely payment of salaries to employees
- Ensured the safety and well-being of employees
much before official lockdown
- Enabled work-from-home with a dedicated VPN
gateway for India
- Conducted regular online trainings/webinars
covering 100+ different topics on technical,
functional, managerial and behavioural domains.
- Completed more than 30,000 man-hours of
online training
- Conducted online sessions on meditation and
well-being
- Conducted Google talk or MS Team based quizzes
and training for operating group employees
- Undertook sanitisation, provided PPE and safety kit
on priority at all plants
- Used video messages to explain health and safety SOPs
- Outlined EHS SOPs protocols for corporate and sales
office locations
Customers
- Formed taskforce including freight forwarder, custom
clearing agent and Schaeffler logistic team to clear
over 220 containers in record two weeks
- Consulted regularly with suppliers about their ability
to supply against schedule through survey
- Formed a taskforce during lockdown to prepare the
facility and subsequent permission for warehouse
operation during unlock phase
- Prepared in advance and reviewed all incoming
vessel schedules to undertake necessary planning to
meet customer requirements
- Created alternate transportation arrangements
between plant and warehouses for faster delivery
- Booked space with shipping line and airlines, so that
outbound material get the priority loading preference
Communities
- Based on the state government guidelines,
22 villages around Schaeffler Talegaon plant
were provided with Arsenic Album tablets
as prophylactic measure against COVID-19
pandemic in June 2020
- Three Mobi Health Units reached out to
villages regularly
Business partners
- Ensured availability of adequate working capital
- Made timely payments to suppliers and
service providers
- Monitored regularly supplier data – emergency
reporting, health monitoring, site safety,
visitors monitoring, concerns
- Consulted regularly with suppliers about
their ability to supply against schedule
through survey
- Informed suppliers on smooth re-start of
production and ensured stable operations with
quality and delivery
- Communicated with suppliers on measures to
be taken during restart phase
Government and regulators
- Our employees donated whole-heartedly in
company’s contribution of ` 13.0 million to the
PM CARES Fund
- Contributed ` 6.0 million to buy ventilators and
other medical equipment to build ICU at the
district hospital, Aundh, Pune
- Donated ` 1.0 million to ESIC Hospital in
Krishnagiri, Hosur, for procuring medical
instruments
- Donated PPE kits, masks and medicines worth
` 0.5 million to the district health department
in Vadodara, Gujarat
